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Knowing when to call 911, where you are, and when to use a non-emergency line helps emergency responders do their job faster. Call 911 for emergencies, and use non-emergency lines for situations that are not urgent. Always be ready to give your location so help can find you quickly.
a guide for kids
a guide for kids
Parents should teach their children that 911 is only for emergencies. Kids should know their name, address, and how to explain where they are.
Teach them to stay calm, speak clearly, and follow the dispatcher’s instructions. It’s also important they understand when to get an adult to use the non-emergency number.
pets & homes
pets & homes
During an emergency, make sure pets are secured so responders can safely assist you. Even friendly animals may react differently in stressful situations.
If help is on the way and it is safe to do so, unlock doors or make sure responders can easily access your home. Keeping pathways clear and visible can help emergency crews reach you faster.
know your location
know your location
Always be prepared to give your exact location when calling 911, including your address, nearby landmarks, road names, or mile markers.
Our center uses RapidSOS to help provide additional location information from your phone. However, this technology is not always exact, so it’s still important to know and clearly communicate where you are.
Non-emergency calls
Non-emergency calls
For non-urgent matters, please contact us at 601-635-2101, 601-635-4010, or 601-635-4096.
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